How does the licensing work? Do I have to be online to use the app?
Before you can use the app you must either start your trial phase (directly from the app), buy a license and start using it (directly from the app) or manually
enter the license key that you received via e-mail (e.g. if you purchased the license in the past or purchased it online).
After your device has an active, valid license and your device is registered for this license (see below) your license status will regularly be requested from
our licensing servers. This usually happens a couple of times a day.
Don't worry. Even if you device is offline you may use your cached license for up to 30 days. After that time you will need to be online at least once to
refresh license information.
How many devices can be used with a license?
You may use your license for up to three devices. The first time you start Sidebar on a device you will need to register this device with the license.
In case you try to register a fourth device, you will get the chance to select another device that will be unregistered from the license. This allows
you to manually mangage the devices registered for a license.
Why do I need to register my device to a license?
The registration of a device (e.g. your MacBook) to a license is necessary so that we can keep track of how many devices
are being used with a license. Please have a look at our Security / Privacy section where you can find details of what
data we are using to identify a device.
Don't worry all this happens automatically. Usually you don't need to worry about it.
Do you offer a one-time payment option rather than a subscription?
Yes, we do!
In times where every small tool just offers subscription models, we think that it's important to allow our users to choose their licensing model that fits their needs.
Will the one-time payment license also get all future updates?
Yes, all core updates are included.
You can always check out the roadmap to see what's coming up the future. All updates that will add basic features, improvements etc. to Sidebar are also included
in one-time payment licenses.
So what's the difference between a one-time payment and a subscription then?
For now both licenses are completely equal. Both licenses will always get all future Sidebar core updates.
In the future we are planning to add plugins to Sidebar.
Subscription licenses do have free access to all of those plugins, whereas one-time payment licenses will have the possibility to purchse those plugins
also via one-time payments.
What's a plugin? And why is it not part of the core of Sidebar?
Plugins will greatly enhance or extend the functionality beyond the actual purpose of Sidebar.
E.g. a plugin that will allow you to store all window positions and restore those window positions later on (manually or automatically when something happens).
When we add features that are not part of the "core" functionality of Sidebar they usually are huge and will make other tools completely obsolete.
Plugins are always optional. If you enjoy Sidebar there's no need to activate or purchase anything!
So you are disguising paid updates by calling them plugins?
No that's absolutely not our intention! You will never pay for the same thing / functionality / feature twice!
Make sure to check out the roadmap and you will see that almost all planned features are part of the core anyway.
There won't be that much plugins. From the ideas that we have right now this should be 2-3 (we do also list our ideas on the roadmap).
As we already explained before plugins will greatly extend the functionality and create a lot of effort for us. On the other hand
we always aim to strive for simplicity. Why would you run 5 tools in the background if there's one that can handle all of it?
This is why we think of plugins as something optional that you can opt-in for if you like the feature.
When do you plan to release those plugins? And why should I subscribe if there's no benefit for now?
Honestly, we don't have a release date yet. This is something we are planning for the future when everything else is running stable.
We want to keep our promise and really to consider your feedback as well. So our main goal is to provide you with a first-class Dock
For now there's no benefit of having a subscription license rather than a one-time payment license. In the future subscriptions will
also have free access to all plugins. Right now there's no plugin. So both are the same.
It's your personal choice what you prefer. One-time payment licenses generate more costs now but won't affect you monthly
or yearly budget. Subscriptions are really cheap but are recurring monthly or yearly. Choose what fits best for you!
Our recommendation for now is to just not consider those planned plugins in the future. If you like Sidebar for what it is, those plugins won't
make a difference and can also be added to one-time payment licenses later on.
What is Stripe and why do you use it?
Working with money online is tricky. Transactions have to be secure, you have to make sure to comply with standards and regulations in order to process payment details etc.
The short version: you really don't want to handle it yourself
We are working together with Stripe - a payment infrastructure provider
that handles all transactions for us and provides us just with with basic information such as: is a subscription active and valid,
was your one-time payment successful etc.
We will never store any payment information, such as credit card details, ... on our servers
Payment data are securely handled by Stripe and never leave their system!